After-Sales Support
Purchasing a bike with us is only the beginning. When you choose The Crafty Commute, you're not alone afterward — our dedicated team is here to support you and take care of your bike for the long term.
Not sure if something's normal, or how to look after your bike through the winter? Just ask. A quick question is never a bother — we'd rather you rode with confidence.
Servicing & tune-ups
Bikes need a little care to stay running sweetly. We'll keep yours in top shape with regular servicing — gears, brakes, drivetrain and a full once-over — so every ride feels as good as the first.
Repairs & adjustments
Punctures, worn brakes, a gear that won't settle, a saddle that needs tweaking — bring it to us and we'll sort it. Small adjustments, big fixes, and honest advice on what actually needs doing.
Parts & accessories
Need a rack, lights, mudguards, a lock or a specific part? We can order from a huge range across our suppliers and fit it for you — so your bike stays exactly the way you want it.
